Here is exactly what we check before anyone can take a job on FUNDI, and what happens if something goes wrong.
Every applicant submits a National ID number and document, plus a photo of themselves that we match against it. No ID, no jobs.
For trades where it matters, we review certificates, references and evidence of past work before approving anyone.
Approval is not automatic. Our team goes through each application by hand, and nobody appears to customers until they pass.
Report an issue and support reviews the job record. Upheld complaints and repeated no-shows lead to warnings, suspension, or removal.
We would rather tell you the limits now than overpromise and let you down.
Talk to our teamVerification confirms who someone is and what they are qualified to do. It cannot guarantee that every job goes perfectly — that is what ratings and our complaints process are for.
We currently serve Dar es Salaam. If you are outside the city we will say so rather than send someone who cannot reach you.
If you ever feel unsafe, contact the police first, then tell us. We suspend accounts while we investigate.
